Sewing machine is completely locked up

Is your sewing machine stuck or does not sew?
If the handwheel on the right side of the machine can no longer be turned by hand, the bobbin winder is usually set to "winding".
Click the bobbin winder to the left.

Sometimes you must move the bobbin winder back and forth a few times; then finish with the bobbin winder on the left.

If the problem is not the bobbin winder ... There is probably a bit of thread or dirt in the hook.
You can also easily fix this yourself.
Which kind of hook system do you have? Click on the photo of your hook and follow the steps.

1 CB hook sewing machine 2 Horizontal hook sewing machine

If the machine still runs roughly, even with the hook removed, there may be thread under the bobbin winder,
click here for info on how to fix this

Performing periodic maintenance on your sewing machine is particularly important.
A well-maintained machine will likely run better and prevent annoying, time consuming, and costly problems later.

It is certainly advisable to give your machine regular maintenance.
You can easily do this yourself with our free maintenance tips.
View our maintenance films here!

Order your maintenance kit here including needles, oil, brush, screwdriver, etc.