Contact Us
Use one of the mail forms below to contact us
Mail form 1: General
If you have a question about a particular promtional price or if you would like to have more information , please fill in out the form below and we will contact you as soon as possible.
Mail form 2: I am looking for parts or accessories
You are looking for parts or accesories, please see the list below and click on the parts or accesories you are looking for:























Otherwise look at this site: https://www.sewingmachine-parts.com/
Mail form 3: Order not yet received, or damaged, or delivery not complete
Mail form 4: Order received but wrong item delivered or wrong item ordered
Mail form 5: I have a problem with my machine
If you have problem with your machine or a complaint please fill out the form below and we will contact you as soon as possible.
Hint: Click on this link to get more information about the most common problems and how to resolve them
I am looking for a manual
Are you looking for a free manual for your sewing machine?
As a service we offer many Free manuals on this site:
https://www.sewingmachine-parts.com/
Hopefully the manual you are looking for is also included
If your manual is not listed, find the manual that most closely resembles your machine
Bank details
K.v.K. 69551227
IBAN: NL70RABO0377771406
BIC: RABO NL 2U
Matri Service Centers in
- The Netherlands
- Germany
- Belgium
- Spain
- France
- Italy