Now temporarily FREE shipping on all orders!
Before and around the holidays it is extra busy at the delivery services.
This allows orders to take longer than you are used to from us.
Please keep this in mind, avoid disappointment and order on time!
We will not send orders on 24 and 25 December.
* On working days Ordered and paid before 9.00 pm is sent immediately.
* Almost all our products are sent from Monday to Friday until 9 pm.
Some items are sent untill 16.00 hours. You always see this in the shopping cart.
If your order fits through the mailbox, the delivery can take longer.
If you choose to transfer by bank, it can take longer for us to send your order.
Delivery by DHL / PostNL with Track Trace code.
All packages (except mailbox post) are provided with a DHL or PostNL Track & Trace code, which you receive by email. This way you can follow your package via the internet. The link you get will work from next day.
Average delivery time after items leave our warehouse are as follows :
|With track trace code||Fits through the mailbox|
|The Netherlands||1 to 2 working days||1 to 3 working days|
|Belgium||1 to 2 working days||3 to 5 working days|
|France||3 to 5 working days||5 to 8 working days|
|Spanje||3 to 5 working days||6 to 10 working days|
|Italie||3 to 5 working days||6 to 10 working days|
|Other EU||5 to 7 working days||6 to 15 working days|
|Outsite EU||7 to 14 working days||10 to 30 working days|
What should I do if my order has not arrived within this time tabel?
Please contact us by mail and always mention your order number and tekst not recieved.
VAT Free ordering for businesses abroad
You want to order tax free? This is possible if you have a business with a VAT number outside the Netherlands, but
within the EU.
How it works:
- You first create an account on our site
- In the field the name you put the company name and first name you put your name
- After you have done this, send an email to firstname.lastname@example.org with issue tax-free. In the mail you mention your company name, e-mail address with wich you created the account and your VAT number that belongs to the company name.
- We will verifie your VAT number
- Then we complete your account.
- You will receive an email to confirm you can order VAT free.